Abbeygate believes its customers deserve the best - so in the event of an accident we will endeavour to keep you mobile

Accidents, even the most minor, can be traumatic. You will want to be assured that any damage is repaired to manufactures specifications. Our welcoming reception and caring staff ensure your repairs are dealt with efficiently as possible

We are fully qualified and experienced in Motor Vehicle Body Repair from minor cosmetic to full structural

This small guide will help you in the event of an accident to stay calm and get all the necessary information needed at the time of the accident to help you on your way to a guaranteed repair.

In the event of a accident

1. As obvious as it sounds you must STOP. Calmly assess the situation. Have you been injured? Has anyone else been injured? How badly damaged is your car and other vehicles?
2. Call the Emergency Services if any of the following have occurred:
   • - Any person or animal needs medical attention
   • - The road has been damaged or blocked
   • - Chemicals or fuel have escaped from any vehicles
3. Exchange details
   Give your own and the vehicle owners' name, address, vehicle registration, insurance company name and policy number to the other person involved, or anyone having reasonable grounds for requiring them.
   You will need to know the following from the other person involved:
   • - Name
   • - Address
   • - Telephone number
   Vehicle and insurance details:
   • - Make
   • - Model
   • - Registration number
   • - Insurance company
   • - Insurance policy number
   At this stage do not admit or discuss blame or liability.
4. Witnesses
   Get names, addresses, phone numbers and vehicle registrations of any witnesses. Make a note of anyone that may have been injured or is complaining about any pain or discomfort.
5. Take a photo
   If possible take a photo at the scene.

After the accident: Remember you the Policyholder have the right to have your vehicle repaired at a repairer of your choice you need to inform your insurer who your chosen repairer is when you report your claim.

Even if you are not at fault, you must notify your insurance company of the incident within 24 hours, no matter how minor it may be.

How we can help you and keep you on the road

• - A 24 hour recovery service to collect your vehicle from the scene of the accident
• - Expert advice on whether or not your vehicle is legally roadworthy
• - A courtesy car available as soon as possible, subject to the terms and conditions of your insurance policy
• - Fully trained technicians with the expertise to repair all makes of vehicles
• - Full access to diagnostic systems on site
• - Assistance with your insurance claim
• - Repairing your vehicle to manufactures specifications
• - Returning your car clean and valated
• - Estimates for your repair
• - We are insurance approved and work with all major insurers

We work hard to ensure that our customers vehicles receive repairs to manufactures specifications as well as a quality of work that brings satisfaction and continues to build on our reputation. Why not give us a call?