Ford & Abbeygate Care Code - 12th April 2021
Ford & Abbeygate Care Code – 12th April 2021
In line with the latest Government guidelines: -
Our SALES showrooms and SERVICE/PARTS departments are now OPEN in line with the new Government guidelines & unaccompanied Test Drives are available.
Contact us via:
- WhatsApp 07761 528245
- Email firstname.lastname@example.org
- Website enquiry or Live Chat
to discuss your requirements and answer any questions you may have.
Reserve a car online - pay a minimum £100 (refundable) deposit online to reserve the vehicle of your choice!
It’s business as usual with additional safety precautions in place:
For a Contactless Service appointment, please feel free to use our KEY DROP BOX which is located on the wall to the right of our main entrance at Wymondham.
- Park your car in front of the Service department.
- Leave your locking wheelnut key and service book on the passenger seat.
- Place your car key into an envelope marked with your name, registration number, contact number & email address pop into the KEY DROP BOX clearly marked to the right of our main entrance.
- We will call you when your vehicle is ready, take a card payment over the telephone and arrange a collection time with you.
We offer a range of courtesy services – courtesy cars – collection/delivery up to 15 miles and while you wait appointments. These courtesy services are limited, so please book early to avoid disappointment.
We are following the Ford Care Code and have implemented many additional safety measures of our own to ensure the safety of our staff, our customers and our suppliers.
- We follow an extensive checklist to ensure vehicles are sanitised - we use Antibacterial Wipes, Disinfectant and fogging.
- Masks are required to be worn by customers and staff in customer facing areas in all of our locations unless exemption applies.
- We are adhering to the 2m Social Distancing guidelines across our locations.
- Our locations are all fitted with protective screens and our staff have personal protective equipment to help keep you safe to include facial masks – disposable gloves – hand sanitizer – disinfectant wipes.
- We are offering a range of virtual services to include on-line demonstrations, request a ZOOM chat, reserve and/or pay for a vehicle on-line and no touch demonstrations in our showrooms.
- Our servicing can be booked by telephone, on-line via our website link or OSB On Line Service Booking and we offer a range of courtesy services - courtesy cars – collection/delivery up to 15 miles – while you wait appointments. These courtesy services are limited, so please book early to avoid disappointment.
- Key Drop Box available.
- We offer contactless payments over the telephone and are happy to take payments in the dealership too.
Service & Parts: Monday to Friday 8.00 am to 6.00 pm
Saturday 8.00 am to 12.00 noon
Vehicle Sales: Monday to Friday 8.30am to 6.00pm
Saturday 9.00am to 5.00pm
Take a look at our Social Media